FAQs

What are the shipping costs?
At Ahuja Sons Khan Market, we offer free shipping in France on all orders.

What is the delivery time for my orders?

Delivery estimates

How can I exchange or return my order?
At Ahuja Sons Khan Market, your satisfaction is paramount. If you are unsatisfied with your purchase, we are always ready to help you. Do not hesitate to contact our customer service at ahujasonskhanmarket@gmail.com and together we will find a suitable solution. Our return policy is simple: You have 7 days to return your order. We will make sure that you are always satisfied!

Can I track my order?
Yes, it is possible! Once your order has been shipped, we will send you a tracking number so you can easily track your package via our order tracking page. This way, you will always know exactly where your order is and when to expect it.

How do we support our customers after purchase?
Your experience doesn’t end with the purchase. Our dedicated customer service team is always there for you, even after delivery. We keep you up to date on your order with shipping updates, offer exclusive discounts, and are ready to answer any questions you may have. Whether you need help with a product, assistance with the return or exchange process, or simply want to learn more about our offers, we’re here for you. You can always contact us at ahujasonskhanmarket@gmail.com.

What payment methods are accepted?
At Ahuja Sons, you can always pay easily and safely. We accept credit cards. All our payments are protected by TLS security, so you can shop with peace of mind. Choose the payment method that suits you best and know that you are always right with Ahuja Sons Khan Market.

Payment Methods

• Rupay
• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Unified Payment Interface (UPI)

How soon can I expect a response from customer service?
Our customer service team is always available to help you and usually responds within one business day. We strive to answer your questions quickly and courteously at ahujasonskhanmarket@gmail.com.

Shipment confirmation & Order tracking

Once your order has been shipped, you will receive a Shipment Confirmation email that includes your unique tracking number(s). This email will provide you with all the details you need to monitor the progress of your delivery. Please note that the tracking number will typically become active within 24 hours of shipment. During this time, you can use the tracking number to check the status of your order and obtain real-time updates on its journey to you. We want to ensure that you are kept informed every step of the way, so feel free to reach out if you have any questions or need further assistance with tracking your order.”

What are the return rules?
You can return a product for any reason within the guaranteed 7 days.
Damaged/Defective Items: Contact us immediately with photos for replacement or refund.
Incorrect Product: Contact us to correct the error at no extra cost.
Item Not Received: Contact us to investigate if the item did not arrive on time.